Privacy Policy

At Académie Numérique, we are committed to protecting your privacy and ensuring the security of your personal data when you use our online platform and services. This privacy policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect

We collect personal data that you provide directly when using our e-learning platform, subscribing to courses, or engaging with our virtual tutoring and corporate training solutions. The types of information we collect include:

• Identification details such as your name, date of birth, and contact information.
• Account credentials like email address and password.
• Payment information needed to process course fees or service subscriptions.
• Usage data regarding your interactions with our platform, including course progress and preferences.
• Communications you send us, such as support inquiries or feedback.

How We Use Your Information

Your personal data is used solely for the purposes of providing and improving our educational technology services, including but not limited to:

• Delivering and managing online courses and training programs.
• Personalizing your learning experience.
• Processing payments and managing subscriptions.
• Communicating important information related to our services.
• Ensuring security and preventing unauthorized access.

Legal Basis for Processing

We process your data based on one or more of the following legal grounds under GDPR:

• Your consent, when explicitly given.
• Performance of a contract to which you are a party.
• Compliance with a legal obligation.
• Our legitimate interests in providing and improving our services, balanced against your rights.

Data Sharing and Disclosure

Académie Numérique does not sell your personal data to third parties. We may share information with trusted service providers and partners who assist us in delivering our services, under strict confidentiality and data protection agreements.

In certain cases, we may disclose information as required by law or to protect the rights, property, or safety of our users or the public.

Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it will be securely deleted or anonymized.

Your Rights

Under applicable data protection laws, including GDPR, you have rights related to your personal data, such as:

• The right to access and receive a copy of your data.
• The right to rectify inaccurate or incomplete data.
• The right to erase your personal data in certain circumstances.
• The right to restrict or object to processing for specific purposes.
• The right to data portability.
• The right to withdraw consent at any time when processing is consent-based.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us in writing at our physical address below.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed to maintain a high level of protection.

International Data Transfers

Your data may be processed or stored by third-party service providers located within or outside the European Economic Area (EEA). We ensure that any international data transfers comply with data protection laws, using approved safeguards to protect your information.

Updates to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Updated versions will be posted on our platform with the date of revision.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, you can reach us at: